Payment protection for small business

Protect your business beforea scam becomes a loss.

Backgrounder helps small teams verify and monitor emails, suspicious invoices, payment requests, links, messages, and customer issues before they cost you money, time, or trust.

Small business owner and team member reviewing a suspicious invoice and text message

By the numbers · 2026

Small businesses are targeted by the same scams as large companies, without the same security resources.

$3.0B

BEC losses

FBI IC3

+430%

Scam losses since 2020

FTC · 5-YR

<30s

Average Carmen verdict

CARMEN

High-risk moments

Add and automate a check where small mistakes get expensive.

01

Before you pay an invoice

Check and monitor unexpected invoices, changed payment details, new account numbers, and vendor requests before money leaves your business.

02

Before your team clicks

Verify suspicious emails, links, login pages, QR codes, and support messages before an employee gives away access.

03

Before you ship or refund

Review unusual customer requests, refund pressure, address changes, and marketplace messages before fulfilling.

04

Before you trust the sender

Confirm whether a message from a bank, executive, vendor, platform, or customer is real before you act.

How the payment check works

Fast answers, automation, a clear path forward, and human backup when it matters.

Carmen turns suspicious evidence into a plain-language answer your team can use immediately.

Small business employee uploading a suspicious invoice and phone screenshot
01Ask

Share the suspicious invoice, message, link, or profile.

Paste the message, upload a screenshot, attach an invoice, or describe the phone call. Carmen works with the evidence your team actually has.

Coming soon
02Automate

Choose, automate, or monitor what emails and messages get reviewed.

Have Carmen monitor and review emails and messages from social media that are suspicious.

Small business owner reviewing a clear scam-risk report with a team member
03Understand

Get a clear verdict and the reasons behind it.

Carmen explains whether it looks safe or suspicious, what signals mattered, and what your next step should be.

Business owner on a video call with a security researcher
04Escalate

Bring in a real person when the stakes are high.

If you are about to pay, already engaged with a scammer, or need deeper review, a Backgrounder researcher can help you decide what to do next.

What Backgrounder protects

Protect the parts of your business scams hit first.

Your revenue

Stop fraudulent invoices, wire requests, fake refunds, and payment pressure before money moves.

Your team

Give employees a plain-language tool to verify suspicious requests before they act.

Customer trust

Catch impersonation, fake accounts, and suspicious requests that can damage your reputation and theirs.

Your budget

Scam prevention priced for small businesses, with no security team required.

Focused protection

Enterprise-grade scam and fraud research, without an enterprise security team.

Small businesses face the same scams as larger organizations, but usually without the people, tools, or time to investigate them. Backgrounder gives your team a faster way to know what is real.

Designed for non-experts

Your team can run the check without learning a security workflow.

Automated for ease of use

Automate the checks from email or social media.

Useful evidence trail

Carmen reports give owners and managers a record of what was checked and why.

Escalation when needed

High-value or ambiguous payments can move to human review before action.

Incident Response

We assist with incident response when loss has occurred.

Just be sure

Try Carmen AI Scam Bot or Carmen Monitor on your next suspicious message.

Schedule a conversation and we will help your team understand where Backgrounder fits best.