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For Individuals & Families

Protection for you and the people you love.

Romance scams, fake stores, phony bank calls — they target you and the family members you look out for. Carmen checks anything suspicious in seconds, before you click, pay, or reply — and real human experts step in when something goes wrong.

An adult daughter helping her parents work through a suspicious situation together

Why checking early matters

Scams are engineered to feel legitimate — until you check.

$15.9B

Lost to scams by US consumers last year

FTC

40%

Of scams start with a message from someone pretending to be trustworthy

FTC

70%

Of scam attempts reuse photos or phone numbers Carmen can catch

Carmen Corpus

<30s

Average verdict turnaround

Carmen

Start here

Whatever brought you here, there's a right place to start.

Adult Child Protector

Worried about a parent or family member.

Get guidance

Protection Shopper

Looking for ongoing protection.

See plans

Take back control with Carmen

Your on-demand scam copilot, there whenever you need her.

Carmen is trained on over a million scams to deliver expert analysis in under 30 seconds — and she constantly learns and evolves with emerging threats, so you stay one step ahead.

Ask Carmen input where you share a suspicious message, link, or photo

Ask Carmen · Web · Mobile

Share what worries you.

Paste a message, link, photo, or phone number — anything that feels off. No jargon required, and nothing to install.

  • Messages, links, photos, and phone numbers
  • Trained on over a million known scams
  • Expert analysis in under 30 seconds
Carmen verdict report explaining whether something is a scam and what to do next

Carmen Report

Get a clear verdict, not jargon.

When you’re unsure about a message, website, person, or offer, Carmen cuts through the confusion with a report that explains:

  • What you're looking at, and whether it shows the signs of a scam
  • The specific red flags she found and why they matter
  • Clear next steps to protect yourself and your money
  • When to bring in a human expert for deeper help

How it works

Three steps. No tech skills needed.

01

Share what worries you

Paste a message, link, photo, or phone number — anything that feels off.

02

Carmen checks it in seconds

She compares it against over a million known scams and explains what she found in plain language.

03

Humans step in when it matters

If something serious turns up, our human security experts help you take the right next steps.

Individual · Family · Cancel anytime

Start free. Upgrade when you're ready.

Five free Quick Checks a month, no card required. The Individual plan covers one person; the Family plan covers the whole household — including the parents and kids scammers target most.

A survivor's story

Think you've been scammed? You're not alone.

Tell us what happened and a real person will help you understand the situation and your next steps — no account required, no judgment.

I just set up a free account and simply attached a photo of the passport my scammer used to establish his identity with me. I did not type any words or pose a question. I was shocked how quickly the results were produced and impressed with the details the tool provided me saying there was a high likelihood that the image was fake and even pointed out some of the proof that it was not real. I stared at that image 50 times during the scam period and never caught the details that Backgrounder identified and reported within seconds. This simple, private, non-judgmental query could give victims the pause they need. If Backgrounder existed two years ago, I would have been protected from financial and emotional devastation. It is not hyperbolic to say that it would have changed my life.
— Scam victim, anonymized

Just be sure — before you click, pay, or reply.

Start free with five Quick Checks a month. No card required, and Carmen is ready whenever something feels off.

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