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March 17, 2026 · Backgrounder Team

Scam Attempt in Meta Notifications to Harvest Credentials and Takeover Accounts

Overview

We wanted to share the below alert to the security community, small business, and consumers. Backgrounder received a phishing attempt on Meta’s platform using a legitimate developer platform. The link leads to a suspicious page hosted on Netlify, a legitimate developer platform that is frequently abused by attackers to host phishing sites. In this case, an attacker just makes a webpage with a basic 1990s HTML form and uploads it to Netlify, and all information from a victim is automatically collected. We show this below with technical input from Vincas Ciziunas of SAR Research on the likely backend phishing flow and credential-harvesting mechanics.

The notification pages often impersonate Facebook security alerts—such as account lock notices, security violations, or requests to confirm your identity—to trick users into entering their credentials. If you entered your passwords and 2FA codes, change your Meta passwords immediately, implement two factor authentication, and change your passwords on bank critical accounts that use the same passwords.


Main Takeaways

  • Be careful of fake “security alerts,” “copyright violation,” or “account locked” messages in your Facebook or Instagram notifications.
  • If you entered your password or codes, contact Backgrounder or a security professional immediately, but quickly change your passwords and ensure two factor authentication is enabled on critical accounts.
  • Change passwords on critical accounts where you reused this password.
  • Googling these types of notifications will likely not provide further information, you should leverage an AI scam bot protector like Backgrounder’s Ask Carmen.

Details

About two weeks after launching Ask Carmen, we received a scam attempt through Meta that appeared to be designed to harvest credentials and personal information, including email address, date of birth, and name. The below arrived through our Meta notifications and appeared suspicious at first glance. Although the message seemed poorly constructed, we decided to examine it more closely to better understand the tactic and underlying infrastructure being used.

Fake Facebook Feature Restriction Alert notification with garbled text designed to create urgency
The scam notification as it appeared in our Meta feed

Next the link brought us to:

Fake Meta appeal page claiming ad account scheduled for deletion with Submit Information button
The fake appeal landing page hosted on Netlify

We continued:

Phishing form titled Apeal Form requesting Full Name, Email, Business Email, Phone, Date of Birth
The credential harvesting form — note the misspelled “Apeal Form”

The following URL was referenced in the Facebook message: https[:]/​/unlock-28412521.netlify[.]app/ (do not click, but not malicious if you don’t enter anything).

A review of the domain did not return any indexed results in Google, suggesting that the infrastructure may be recently created or part of an emerging phishing campaign.

Not surprising, we conducted an analysis using Ask Carmen.

Prompt used:

“I received this message on Facebook. The link below was used. Is this a scam? https://unlock-28412521.netlify.app/”

The analysis flagged the link as highly suspicious, primarily due to the use of a generic Netlify-hosted domain that does not belong to Facebook or Meta, which is a common tactic used in phishing campaigns to impersonate account security notifications or account recovery workflows.

Ask Carmen analysis showing Strong Warning Signs, Critical Severity, Phishing: Meta with 100% confidence
Carmen’s analysis immediately flagged this as a phishing attempt
Carmen protection recommendations including not clicking the link, reporting to Facebook, enabling 2FA
Carmen’s recommended protection steps
Carmen analysis details showing this is a classic Facebook/Meta phishing scam with fraudulent URL
Detailed findings from Carmen’s analysis
Risk dimension breakdown: Manipulation 31%, Urgency 26%, Identity 19%, Financial 13%, Historical 11%
Risk dimension breakdown of the phishing attempt

We continued to move forward and saw:

Fake Facebook password entry page with blue Continue button designed to steal credentials
The fake Facebook password page — accepts any password to harvest credentials

In testing, the page does not appear to accept a password regardless of what is entered, which suggests it may simply be collecting password attempts rather than completing a real login process.

The URL also contains several red flags, including a random numeric slug (28412521) and the use of “unlock” language commonly seen in phishing campaigns. If you only clicked the link and did not enter any information, you are likely fine and can simply close the page.

In testing, along with entering a password a second time, if you click “try another way”, you are directed to this page:

Fake identity verification page offering Authentication app, WhatsApp, SMS, and Email options
Fake 2FA verification page designed to intercept authentication codes

Scammers direct victims to pages like this because they are trying to capture login credentials and bypass two-factor authentication (2FA) at the same time. Pages like this are commonly used in phishing or real-time credential interception attacks. An attacker just needs a webpage with a basic 1990s HTML form, uploaded to Netlify, it will automatically collect everything submitted from the contact form.


The Phishing Infrastructure

How do the hackers know when someone has input their credentials?

Netlify can pass the data on and turn it into an authentication token that it stores. The attackers can also get an email or other notification when there is a successful submission/authentication from a potential victim.

We submitted test data to see exactly what gets captured:

Phishing form filled with test data showing name John Zamith and fake email addresses
Test data entered into the phishing form
Bottom of filled phishing form showing phone number, date of birth, and additional information field with Nice try fellas
Additional fields captured including phone, date of birth, and free text
Netlify Verified submissions dashboard showing captured victim data including name, email, phone, and date of birth
View from malicious actors once a victim submits credentials
Netlify project dashboard showing the attacker’s deployed phishing site
The attacker’s Netlify dashboard — a legitimate platform abused for phishing

Legitimate login flows rarely show WhatsApp as a verification channel alongside standard methods. That’s commonly seen in phishing kits.

Here’s what’s usually happening behind the scenes:


The Attack Chain

1. They already captured the username and password

Most scams send a fake “security alert,” “copyright violation,” or “account locked” message (often pretending to be Facebook, Instagram, Google, etc.). When the victim enters their username and password, the attacker immediately tries to log into the real account.

2. The real service asks for 2FA

If the account has two-factor authentication enabled, the legitimate site prompts for a verification code. The phishing page mirrors that exact prompt, like the one in the screenshot above.

3. The attacker tricks you into giving them the code

When the victim selects Authentication app, SMS, WhatsApp, or Email, the real service sends a legitimate verification code. The victim enters it into the fake page → the scammer receives the code in real time → the attacker immediately uses it to log into the real account.

4. Why multiple options are shown

Showing multiple verification options increases success because:

  • Some people don’t know what an authenticator app is
  • Some will switch to SMS or WhatsApp, which attackers can more easily intercept
  • It makes the page look more legitimate

5. What happens next

Once inside the account, scammers typically:

  • Take over the account
  • Change the email/password
  • Run scams depending on what access the account has
  • Use the account to scam friends and followers

Next Steps

If you entered your password, you should immediately change your Facebook password, enable two-factor authentication, and update any other accounts where the same password is used.

In the next couple of days, we will release a video showing how attackers weaponize this behind the scenes.

Frequently asked questions

How does the Meta/Facebook notification phishing scam work?

Attackers send a phishing link through Meta notifications that leads to a page impersonating a Facebook security alert — such as an account lock notice or identity-confirmation request. The page is often hosted on a legitimate developer platform like Netlify using a simple HTML form, and any credentials or 2FA codes you enter are automatically collected by the attacker.

I entered my password and 2FA code on a fake Facebook page — what should I do?

Change your Meta password immediately, enable two-factor authentication, and change the password on any bank or critical accounts that used the same password. The attackers harvest credentials and 2FA codes to take over accounts, so reused passwords are the biggest exposure.

Why are phishing sites hosted on Netlify or other legitimate platforms?

Legitimate developer platforms are frequently abused because an attacker can upload a basic HTML form page in minutes and have victim data collected automatically. Hosting on a trusted domain also helps the phishing page evade quick detection.

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