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Documentation/Get started with Carmen at work

Get started with Carmen at work.

Your admin has invited you. About five minutes.

01

Accept the invite

Open the email and click Accept. Create your password. You are now on your company's Backgrounder account.

Setup reference

Backgrounder invitation

Get started with Carmen at work

Accept invite
Illustrative
02

Add the Carmen extension

Same steps as the extension guide. Sign in with the account you just made.

Carmen
Carmen side panel with Ask Carmen
Add the Carmen extension.
03

Connect your work mailbox

There are two ways this happens. If your admin has already connected the company's mail, your mailbox is protected and there is nothing for you to do here. If not, open Settings, then Integrations, and click Connect next to Gmail or Microsoft 365, then sign in. If your admin has approved Carmen for the company you will not see a permissions screen; if you do, click Allow.

See the Gmail or Microsoft 365 guide.

Ask Carmen

Email

GmailGmailConnect
Microsoft 365Approved by your companyConnect
Settings, Integrations · Illustrative
04

Put the Carmen app on your phone, if your company uses it

Same steps as the app guide.

Carmen app

The Carmen app is coming soon

The Carmen app home screen
The Carmen app on your phone
05

Run your first check

Paste a message into Ask Carmen. From now on Carmen screens on its own.

Carmen
High risk result with a suggested action
Run your first check.

If it did not work

  • invite missing (check spam, ask your admin to resend from People)
  • Carmen missing from Chrome (click the puzzle icon and pin it)
  • mailbox will not connect (your admin has not approved it yet).

Preview