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Documentation/How Carmen works for a company

How Carmen works for a company.

Coming with the company portal.

Your company gets one account with a seat per person, screening included, and one place to see what Carmen flagged.

01

What you get from Carmen

Your company gets one account, with a seat for each person. Screening is included on every seat. You see what Carmen flagged and who is protected in one place.

How Carmen decides is the same everywhere.

Company portal
backgrounder.com/app
The company overview
The company overview · Company portal preview
02

Seats

Each seat covers one person's browser, mailbox and phone at normal human volume. You buy seats at checkout and invite people. Each person sets up their own products in a few minutes. A seat added mid month is a full month. When you remove a person, their seat opens for someone else.

Company portal
backgrounder.com/app
People and their connection status
People and their connection status · Company portal preview
03

What every seat includes

Automatic screening on all three products is included and never counted. 650 credits a month per seat, pooled across the company, for the checks people ask for: Carmen Light is 5, Carmen Basic 25 and Carmen Advanced 250, with the written report included.

Company portal
backgrounder.com/app
The company credit pool
The company credit pool · Company portal preview
04

What the admin sees

Overview: seats in use, checks this month, how much of the credit pool is left, alerts this week. People: who has accepted, who has the extension, who has a mailbox connected, who has not started. Alerts: everything Carmen flagged for the team, newest first, High and Medium.

Company portal
backgrounder.com/app
Seats, checks, credit pool and alerts
Seats, checks, credit pool and alerts · Company portal preview
05

Opening an alert

An alert shows who it was for, when, the risk level, and what Carmen saw step by step: captured, the quick check with each signal, the analysis with each piece of evidence, the verdict, who was notified. Below that are two buttons: Mark as safe and Mark for review.

Company portal
backgrounder.com/app
Alerts in the company portal
Alerts in the company portal · Company portal preview
06

The review queue

High risk alerts are worked like tickets. Their states are open, seen, acknowledged, resolved and dismissed. Every change records who did it and when. That record is your audit trail.

Company portal
backgrounder.com/app
The review queue
The review queue · Company portal preview
07

Email alerts for the company

Every High risk verdict can also go to one address you choose, so it lands in your ticket system.

Company portal
backgrounder.com/app
The company alert address
The company alert address · Company portal preview
08

What your admin can see

Company portal admins can review flagged items, including the verdict and reasons. Admins can also see connection status and check counts.

Company portal
backgrounder.com/app
Flagged items in the company portal
Flagged items in the company portal · Company portal preview
09

Privacy and what Carmen never does

See What Carmen never does.

Carmen

What Carmen never does

Only reads
You choose what can be shared
Disconnect any time
What Carmen never does · Illustrative

Preview