Free
$0
5 quick checks a month with no card.
Start free- Ask Carmen (web app)
- 5 quick checks a month
- No card needed
Get started today.
Five quick checks a month cost nothing.
Personal
$5.99a month
Billed monthly.
Get started- Ask Carmen (web app), Monitor (browser protection), Email and Guardian (iOS)
- Automatic screening, unlimited
- 650 credits a month for checks you ask for
- We let you know as they run low
Business
$9.99a seat a month
Billed monthly with no minimum.
Coming soon
- Everything in Personal, for every seat
- 650 credits a seat, pooled for the company
- Connect Microsoft 365 or Google Workspace once for everyone
- Push Monitor to every browser from your admin console
- Admin page to see who is covered
- High-risk alerts sent to your IT contact
- Single sign on
- Overage on or off, with alerts as the pool runs low
Enterprise
Custompriced for your scale
We start with a call and a scoped pilot, then give you a price.
Coming soon- Protect your customers: a check inside your own app, under your brand, metered per check
- Protect your workforce: every employee a seat, across mail, browser and phone
- Every check with its evidence, by API or webhook
- A security review pack on request
For MSPs
Wholesaleterms by agreement
One console for every client company you manage.
Coming soon- A separate pool per client
- Alerts to your ticket address
- Margin on every seat
Builders API
By requestfor now
Use the same engine in your own product. Larger volumes are by agreement.
Coming soon- One endpoint, POST /api/analyze-content
- Depth chosen per request, from JUST_THE_FACTS to DEEP_DIVE
- Every answer with its verdict, headline and evidence trail
- Answers inline, or queued and sent to your webhook
Building Carmen into your own product? The Builders API is priced per call →
How credits work
Monitor, Email and Guardian check everything automatically and never touch your credits. Credits are only for the checks you choose to run.
Carmen Light
A quick look at a link, a number or a message.
5 credits130 a monthCarmen Basic
A full check with every reason written out.
25 credits26 a monthCarmen Advanced
The deepest check, with a written report. The PDF download is free.
250 credits2 a month
We let you know when you run low. Packs are used next and never expire: $10 for 2,200, $20 for 4,800, $40 for 10,000. After that, $0.005 a credit if you turn overage on.
Compare plans
| Free$0 | Personal$5.99 a month | Business$9.99 a seat a month | |
|---|---|---|---|
| Protection | |||
| Ask Carmen (web app) | 5 quick checks a month | ||
| Monitor (browser protection), Email and Guardian (iOS) | No | ||
| Automatic screening | No | Unlimited | Unlimited |
| Credits for checks you ask for | No | 650 a month | 650 a seat, pooled |
| Account | |||
| Card at signup | No | Yes | Yes |
| Admin portal for the team | No | No | |
| Company-wide email connection | No | No | |
| Monitor pushed to every browser | No | No | |
| Single sign on | No | No | |
| Overage on or off | No | No | |
| Paid yearly | No | $59.90 a year | $99.90 a seat a year |
| Start free | Get started | Coming soon | |
Expert help
Each service is a fixed price, paid once. It is never metered and never uses your credits.
Scam assessment
$149A person reviews your case and tells you what to do.
Ask for this →Tech help session
$149A person works through the tech problem with you.
Book a session →Scam deep dive
$479A person investigates and writes up what they found.
Ask for a deep dive →Hacked email or account
$999Help taking back an account someone else controls.
Get help →
What does Free include?
Five quick checks a month in the Ask Carmen web app, with no card. It does not include Carmen Monitor, Email or Guardian, or the 650 monthly credits.
Does screening use credits?
No. Carmen Monitor, Carmen Email and Carmen Guardian screen automatically, without limit, and never use credits. Credits are only for the checks you choose to run.
What happens when I run out?
Any packs you bought are used next. After that, extra credits are half a cent each, billed in arrears, but only if you have turned overage on. Screening keeps running whatever happens to your credits.
How does Business billing work?
$9.99 a seat a month with no minimum, or $99.90 a seat a year. Every seat adds 650 credits to one pool the whole company shares.
Can I cancel?
Yes, any time. Your plan keeps working until the end of the month or year you have already paid for, and you are not charged again.
Is what I send used to train anything?
No. What you send is used only to answer you. When a domain or number turns out to be a scam, that fact can help the next person’s check. Your content is never used for that.