Ask Carmen

Paste anything that feels off and get a plain answer

Paste in anything suspicious and get a risk level, the reasons and one thing to do. It works in the web app, the browser side panel and the phone app.

Start free How the four products fit together →
Ask Carmen: a pasted text about a held package, Carmen checking five things, then a High risk verdict
Carmen in the phone app marking a fake delivery text as High risk, with the next step: do not reply or open any links

What you can check

Paste a text, an email, a link, a phone number, a screenshot, a file or a name. Carmen can also tell whether a photo was made or altered by AI.

Carmen checked a text about a held package. The link in it was registered four days ago, so Carmen marked it High risk.

Ask Carmen on a text about a held package: High risk, do not tap the link, and what to do if you already entered a card
Ask Carmen on an online shop: registered in 2017, an active company, clean on VirusTotal and urlscan, then Low risk
Ask Carmen on a profile: three of five photos traced to another person, then Medium risk: the name checks out, the pictures do not

How it works

Every answer has a risk level, the reasons and one thing to do. If Carmen cannot verify something, it marks the result Medium risk and says what it could not check.

  1. Ask Carmen with a text pasted in: your package is on hold, pay the $1.49 redelivery fee
    1

    Paste it in

    Paste a text, an email, a link, a number or a name.

  2. Carmen investigating a lookalike domain
    2

    Carmen checks it

    A quick check takes seconds. A deeper one usually takes under a minute.

  3. 3

    You get an answer

    You get a risk level, the reasons and the steps to take now. You can check again at any time.

    Carmen's next steps: do not tap the link, call your card issuer if you entered a card, check the real carrier app

Check depth and credits

You choose how far Carmen goes. Checks in Ask Carmen use credits based on depth. Screening by Monitor, Email and Guardian never uses them.

  • Carmen Light

    A quick look at a link, a number or a message.

    5 credits130 a month

  • Carmen Basic

    A full check with every reason written out.

    25 credits26 a month

  • Carmen Advanced

    The deepest check, with a written report. The PDF download is free.

    250 credits2 a month

Personal and Business plans include 650 credits a month per person. A ten-person team can run 260 Carmen Basic checks before spending anything extra. How credits work

Common questions

All questions →
Is Ask Carmen free?

You get five quick checks a month on the website without an account. Personal and Business plans include 650 credits a month per person for deeper checks.

How long does it take?

Carmen Light answers in seconds. Carmen Basic usually takes under a minute, and the screen shows it working. Carmen Advanced takes a few minutes and arrives in your activity log with its written report.

Is what I paste kept?

What you paste yourself is kept with its result so you can come back to it. Personal details are removed on the device before anything is sent. No person reads it.

What does a deeper check cost?

A Carmen Light check is 5 credits, Carmen Basic is 25 and Carmen Advanced is 250. Plans include 650 a month.

Try Ask Carmen

You get five free checks a month on the website. Personal adds Carmen Monitor, Carmen Email and Carmen Guardian, which run all day.

Start free or get Personal for $5.99 a month →