Fewer phishing tickets across every client

Your clients' staff check suspicious messages with Carmen themselves. You see every client in one console, earn margin on every seat and get high risk alerts at your own desk. It adds to the email security and training you already sell.

The partner console for Bluewater Managed IT: six client organisations, each with its seats in use, credits this month and open alerts
One alert, tagged with its client: High, closing wire instructions updated for the Maple St file, Harbor Point Title and Escrow
The partner console's client list: six organisations with seats in use, credits this month and open alerts
One alert, tagged with its client: High, closing wire instructions updated for the Maple St file, Harbor Point Title and Escrow

The partner console.

Three ways to partner.

Pick the one that fits how your people already reach you. Each one starts with a conversation.

View one client or all of them.

Open one client and you see its own pool, 650 credits a seat, and who has each product on.

Harbor Point Title and Escrow's Usage page in the partner console: 4,930 of 7,800 credits left, and how many of its 7 people have Carmen Monitor, Carmen Email and Carmen Guardian on 1This client’s own pool 2Who has each product on 3You are inside one client
Harbor Point Title and Escrow's Alerts page: high risk alerts emailed to tickets@bluewater-it.example, and three alerts, each with its reason 1Sent to your ticket address 2Each alert with its reason
The partner console with All organizations chosen: 6 organizations, 67 of 95 seats in use across them, and a needs attention list where every alert carries its client's name, Harbor Point Title and Escrow, Fernway Remodeling, Bluewater Managed IT 1All clients in one view 2Seats across every client 3Tagged by client
  1. 1This client’s own pool2Who has each product on3You are inside one client
  2. 1Sent to your ticket address2Each alert with its reason
  3. 1All clients in one view2Seats across every client3Tagged by client

The real partner console.

Harbor Point Title and Escrow, chosen in the console: 4,930 of 7,800 credits left, 37% used
Lakeside Dental Group, chosen in the console: 3,860 of 5,200 credits left, 26% used
Two of Bluewater’s clients, each with its own pool.

Each client is kept separate.

  • Separate credit pools.

    Each client’s credits stay with that client.
  • Separate settings.

    People, admins and the alert address are set for each client.
  • Only you see every client.

    Each client sees only its own account. You see all of them from your console.
  • Works with their email filter.

    It sits behind the email filter they already have and does not replace it.
Talk to a person →

How Carmen compares

Keep selling the email filter and the training. Carmen checks the messages that still reach your clients' staff.

Carmen compared with Proofpoint, Microsoft Defender for Office 365 and KnowBe4
ProofpointMicrosoft DefenderKnowBe4Carmen
What it doesFilters email before deliveryBlocks phishing in Microsoft 365Trains staff with phishing testsChecks the message in front of you
What it coversEmail, links and attachmentsEmail, Teams and Office filesTraining and test emailsEmail, web pages and texts
Who gets the answerIT and adminsIT, plus link warningsIT, when staff reportThe person asking, and you
SetupMX change or APIBuilt in, admin sets policiesImport users, enrol in trainingConnect your mail, no MX change

Details for Proofpoint, Microsoft Defender and KnowBe4 are from each company's own product pages and documentation, October 2026.

Partner questions

Talk to a person →

Ask about wholesale terms, pilots or white label.

Who can partner?

MSPs, insurers, banks, benefits brokers and member organisations. If people already trust you with their money, their policy or their computers, tell us who they are.

Is there a minimum?

No seat minimum. A client can start with one person. Business seats list at $9.99 a month, and your partner terms are set in your agreement.

How are we billed?

Monthly, per seat. We agree your wholesale terms with you before your first client goes live.

Can clients see each other?

No. Each client has its own people, its own pool and its own settings. Only you see across them, from your console.

Can it carry our brand?

A fully white labelled Carmen is on our roadmap. Ask us where it stands. Today, clients get their answers from Carmen through you.

What does a client need to start?

A list of the people to cover. Each person gets an invite, then connects their mailbox, their browser and, if they like, their phone.

Tell us who you look after.

  1. 1We read your application.
  2. 2We talk about whether it is a good fit.
  3. 3We run a pilot with your first client.

A person reads every application and replies with a plain answer.