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April 2, 2026 · Backgrounder Team

iPhone Settings to Reduce Scam Calls and Texts

While no technology can completely eliminate scam attempts, there are several iPhone settings that can help reduce unwanted text messages and phone calls from numbers not in your contact list. These features can be effective for many users; however, they may not be suitable for individuals in service-based roles who rely on receiving calls from unknown numbers.

We cover this on our YouTube Channel: watch the short video.


Filter Unknown Text Messages

iPhone: Settings > Messages

iPhone Messages settings showing Screen Unknown Senders toggle enabled, Allow Notifications set to Some, and Filter Spam toggle enabled
Enable Screen Unknown Senders and Filter Spam in Messages settings

Toggle on Screen Unknown Senders

All phone numbers that are not in your contact lists will show up in the upper right corner of your messages.

iPhone Messages app filter menu showing Messages, Unknown Senders, Spam, Recently Deleted, Unread, and Drafts categories
Messages are automatically sorted into Unknown Senders and Spam folders

Screen Unknown Phone Calls

iPhone: Settings > Phone

iPhone Phone settings showing Screen Unknown Callers options including Never, Ask Reason for Calling, and Silence, plus Call Filtering with Unknown Callers and Spam toggles enabled
Screen Unknown Callers and Call Filtering settings

Toggling on unknown callers will send incoming calls not in your contact list to voicemail.


Summary

  • Screen Unknown Senders — hides notifications and moves texts from unknown numbers to a separate list.
  • Filter Spam — automatically moves messages identified as spam to the Spam folder.
  • Screen Unknown Callers — silences calls from numbers not in your contacts and sends them to voicemail.
  • Unknown Callers (Call Filtering) — moves missed calls and voicemail from unknown numbers to the Unknown Callers list.
  • Spam (Call Filtering) — silences calls identified as spam or fraud by your carrier.

These settings take less than a minute to enable and can significantly reduce the number of scam attempts that reach you directly. If you’re ever unsure about a message or call you received, run a free Quick Check with Carmen to find out if it’s legitimate.

Frequently asked questions

How do I filter scam text messages on iPhone?

Go to Settings > Messages and turn on Screen Unknown Senders and Filter Spam. Screen Unknown Senders moves texts from numbers not in your contacts to a separate list and hides their notifications, while Filter Spam automatically moves messages identified as spam to the Spam folder.

How do I stop scam calls on iPhone?

Go to Settings > Phone and enable Screen Unknown Callers, which silences calls from numbers not in your contacts and sends them to voicemail. Call Filtering options can also move missed calls from unknown numbers to a separate list and silence calls your carrier flags as spam or fraud.

Will these iPhone settings work for everyone?

No technology fully eliminates scam attempts, and these settings may not suit people in service-based roles who rely on calls from unknown numbers, since legitimate unknown callers get sent to voicemail. For most users they take under a minute to enable and significantly reduce scam attempts that reach you directly.

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